This is going to be my first post about a classroom activity, so this might be something interesting.
To be honest, I first thought that the activity is going to be another boring online examination like the last one, but it all changed when the professor asked the class to rearrange the group seating positions. One group (situated on the left row) would be reporting to another group or the client group (situated on the right row), vice-versa. The report was conducted via Google Docs online. What's fun is that the client group would be playing specific roles that are common among Filipino and international organization members.
Our presentation was about comparing two different softwares: one with a subscription fee and one with an open-source feature. Even though I have worked and prepared the presentation last weekend, the "clients" didn't get our message. What's worse is that they didn't even understand the presentation! I don't know if I just felt tired or got confused on the slides at that time, but the I have to admit that I screwed up.
But all mistakes have a natural explanation. Make that "artificial explanation" lol! It's really the complications of electronic communication. Sure, technology has made our lives easier, but there is a need to adapt constantly because our time keep on changing faster and faster. I have studies key concepts and theories about electronic communication, but I'm kinda surprised that it can be more unpredictable and "realer" than you think.
For example, I expected the presentation is going to be a slide-by-slide Q&A, but it turns out clients can be more demanding and concerning to their organization's needs, especially if they have very little time to attend the online presentation. One of my colleagues asked, "Is this the only software we would be needing?" I guess at the point it's my fault including only one software; I defended my stance by being very honest and sincere. I have replied the following: "I forgot to add the other softwares but we did our research. Your org may need Adobe InDesign."; "I'm unfamiliar with that term. I apologize I can't answer your question". Yes, I know, it's a little disappointing to the clients, but saying the truth will somehow give your clients a sense of trust and understanding.
On the other hand, there may be a better way in designing an online presentation. Setting up basic rules can be one. This is because clients have the urge to skip to other slides all too often. Also, less slides can help simplify the information. Learning occurs between the presenters and the clients anyway. What's most important is really the presenters' knowledge and discipline in creating a good presentation.
So there, I plan to practice and master electronic communication more often. Starting with my skills on the telephone lol!
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